Shipping policy
Landrick's
Order Processing Time
All embroidered items are made to order and require time for preparation, personalization, and production.
Our standard processing time for embroidered T-shirts and other embroidered products is 5–7 business days after your order has been placed and payment has been received.
Custom designs, detailed embroidery, personalized items, and larger orders may require 7–14 business days for processing.
Processing times may vary depending on order volume, product availability, design complexity, and the number of items ordered.
If additional processing time is required, we will contact you using the information provided at checkout.
Business days are Monday through Friday, excluding weekends and major U.S. holidays.
Please note that processing time does not include shipping time.
Shipping and Delivery
Once your order has been completed and shipped, estimated delivery within the United States is 3–5 business days, depending on your location and the shipping carrier.
Estimated delivery times are not guaranteed and may be affected by weather conditions, carrier delays, holidays, or other circumstances beyond our control.
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Custom and Personalized Orders
Custom and personalized embroidered items require additional attention to ensure your order is completed according to your selected design and personalization details.
Please review all names, spelling, colors, sizes, and other customization information carefully before submitting your order.
If additional information or design approval is required, processing may be delayed until the necessary details have been received.
Shipping Rates
Shipping costs are calculated and displayed at checkout based on the shipping options available for your order.
Any applicable shipping charges will be included in your order total before payment is completed.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
Please review your shipping address carefully before submitting your order.
If you notice an error in your shipping information, contact us as soon as possible at support@landricks.store.
We will do our best to accommodate address corrections before an order ships. Once an order has been shipped, we cannot guarantee that changes can be made.
Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided at checkout.
Delayed, Lost, or Damaged Packages
Once your order has been shipped, delivery is handled by the shipping carrier.
If your package is delayed, lost, or arrives damaged, please contact us at support@landricks.store so we can assist you in reviewing the situation and determining the appropriate next steps.
Please retain all packaging and take photographs of any damaged items and packaging.
We will review shipping concerns on a case-by-case basis.
Digital Products
Digital products do not require physical shipping.
Digital files purchased from Landrick's are delivered electronically according to the instructions provided at checkout or in your order confirmation.
If your order includes both physical and digital products, the digital items will be delivered electronically, while the physical items will follow the processing and shipping times outlined above.
Contact Us
If you have questions regarding your order, processing times, or shipping, please contact us.
Landrick's
Email: support@landricks.store